Shipping policy

Order processing

Gearvize offers made-to-order teamwear. Most orders are prepared after confirmation, with an estimated production time of 2–7 business days. Production timing can vary by product, personalization requirements, and order volume.

Shipping estimates and rates

Your estimated delivery time combines production time and carrier transit time. Available shipping methods, rates, and delivery estimates are shown at checkout based on your destination and selected shipping method.

Tracking

Where the selected shipping service provides tracking, tracking details will be sent after your order has shipped.

Delayed or missing parcels

If tracking shows no update for 20 consecutive days under normal shipping conditions, contact us at gearvize@gmail.com with your order number. After review, we may arrange a replacement or a full refund.

Address accuracy and uncollected parcels

Please review the delivery address and recipient information before placing an order. Gearvize is not responsible for delays, losses, or return-to-sender parcels caused by incomplete or incorrect customer-provided delivery information, failure to collect a parcel, or events outside reasonable control.